The Hesles Group Resource List

" Rafael was so very helpful to my father when he needed to sale his property. Every step of the way - he answered every question and took extra time to make sure we understood what all the terms and "lingo" was. Rafael worked hard and found a buyer for the property and everything was said and done in a little under a month. We couldn't have asked for a better real estate agent who did everything he could to make sure we were well represented and all of our questions and needs were taken care of. I will definitely recommend to everyone that needs to buy or sale property - Rafael is the way to go. "

- Cynthia

" Our realtor Rafael Mazza went above and beyond in every stage of our home purchase. He found us several homes, submitted the bid, and handled our transaction throughout! We even got the best loan deal from his referral! Highly recommend working with him! "

- Perry

" I needed to put my house on the market and get it sold fast. Rafael was the man for the job. He convinced me that I should trust his judgement on the sale price for my home. He does his research and knows the market in which he trying to negotiate. I believe hiring a professional photographer to shoot my home made my listing stand out. My home went on the MLS on Friday afternoon. I immediately booked 6-8 showings for he next two days. Two offers came in on Monday, one for more than asking. After the contracts were signed, I had to get out fast to another job out of state. Rafael was great about working with the buyer's realtor to get inspections/appraisals and repairs done while I was away. "

- Don

" It was such a pleasure working with Rafael who seemed to have all the answers to our real estate questions, he was extremely knowledgeable and patient during the home buying process. He put all my concerns to rest and made me feel very comfortable through all the process, I would highly recommend him. Thank you Rafael. "

- Abigail

" Mario was patient with us! He listened to what we wanted no matter how many times we changed our list of must haves. He always looked out for us and kept us in the loop. We are VERY happy new home owners thanks to Mario!!! "

- Tanya

" Mario is a great guy and was always very professional and efficient. He was responsive and flexible in allowing us to see homes when our busy schedules would allow. The house we ended up going for was an add-on that he got us to last minute. And after all that, he made sure we survived the closing process - this was our first home and we were deer in the headlights. We strongly recommend Mario, he got us our dream house. "

- Christopher

" Mario made selling my home a great experience. He uses electronice signatures on contracts and text alerts for showing the home. It sure did make selling a home much easier. He priced and marketed the property correctly. It sold quickly! "

- Jack

" Rafael Mazza es lo mejor que nos pudo pasar cuando decidimos comprar una casa en Austin. Es un profesional excelente. Entendió muy bien nuestras necesidades y gustos, tiene un conocimiento muy completo de la ciudad, las negociaciones se realizaron de manera muy eficiente y la labor post venta nos dejó muy complacidos. Definitivamente fue una experiencia muy placentera trabajar con él y lo recomendamos a cualquier persona que esté buscando una casa, no podrán encontrar un mejor agente que él. "

- Maylin

" Liz, is very sweet and she goes beyond her way to help you find the perfect home for you. When I was looking for my first starter home, Liz drove me thru the whole SA area looking for that perfect home for me. Liz is very patient and is willing to work with you. I love that Liz knows what she is doing and I am looking forward to working with her again to find me another home. Liz you are the BEST! "

- Janie

" Ralph wad truly amazing helping us built our own home. He helped every step of the way, any questions we had he had the answer. He made this experience the most exciting one, helping us get all our concerns answered. We are blessed to have had a Realtor who knew exactly what we wanted and needed, he truly loves his job and takes alot of pride doing what he loves. Ascwe also gained a friend. "

- Irene

" Esta fue nuestra primera casa y estábamos muy nerviosos por todo el proceso. Rafael escuchó, era muy agradable, muy bien, realista y motivado. Con paciencia, rápidamente nos hizo sentir seguro y explicó todo a cada paso. Su capacidad de ingenio, paciencia y negociación nos ayudó a conseguir exactamente lo que queríamos sin la preocupación. Incluso nos ayudó a encontrar y calificar para la financiación. No dudaría en recomendar Rafael a cualquiera que necesite un profesional de bienes raíces. Gracias "

- Uriel

" Mario helped my husband and I buy a home and sell our older home. He gave direction and handouts on how to prepare our home for sale. We followed all the suggestions. When we were ready, we posted our home for sale and received 2 offers within the first two days and additional viewings requested. Ultimately, we sold our home for the asking price (AMAZING!!!) and additionally bought another home across town. We are very thankful for all Mario's help, availability, kindness and patience with answering our multiple questions and clearly selling our home. Forever thankful!! "

- Cathy

" Accessibility and an aggressive approach in a hyper active market was key to finding and acquiring a true value. Mario and team are incredibly informed on the nuances of the communities we considered. "

- Patrick

" The first time Mario helped us find a home was back in 2013 when we moved to San Antonio from Mississippi. He helped us find the perfect home in only one day! So, when we decided to sell our home to purchase another home to accommodate my elderly parents who now live with us, I didn't hesitate to call Mario. Mario is professional and very easy to work with! He responds promptly to text messages and emails; even late in the evening and on weekends. He knows the local market well and will help you price your home to sell. Trust me, you can't go wrong with Mario Hesles. Thanks, Mario!! Eddie & Rosalyn "

- Edward Hodge

" Liz was awesome in helping us purchase our first home. She was extremely patient in showing us an endless number of previously owned homes until we decided to build instead. She was also extremely helpful in walking us through the building and purchasing process. There was never a moment that we felt alone or confused. She was always available to answer our questions. Since working with her we have recommended her to several friends and coworkers whom have gone on to purchase homes as well with her as their agent. "

- Gracie

" From the start Mario gave us different options and possibilities to consider in our decision making process which made everything work great. He's a true professional which we will recommend to others when the times come. "

- Pelham

" My husband and I were looking for our first home...we had never purchased before. I found Mario online and gave him a call and from the first conversation he was incredibly informative. He knew the market, the San Antonio area and immediately gave us advice on how to proceed. Not only did he spend his weekends helping us view houses, but he did so with patience and knowledge of the area he was showing. His demeanor & professionalism are top notch! When we found the house we wanted, he acted instantly. He negotiated a really great deal for us!! We already had a lender selected, but that lender was saying some things that Mario advised didn't sound truthful. So, he referred us to a lender he knew. That lender gave us a much lower interest rate than the one we previously had! His service didn't stop there...he also referred an Inspector. Best Inspector EVER! As if that weren't enough, his Homeowner Insurance referral also came in with the best coverage and lowest rate. Mario's advice and referrals just blew everyone else out of the water. He explained every step of the process and what we could expect to happen next so that nothing was a surprise. I am forever grateful for Mario and look forward to ONLY using him in the future! "

- Rick

" I have been fortunate to obtain support and help from Mr. Mario Hesles to act as my realtor on a very recent transaction in 2018. This was the second time I have used the services offered by Mr. Hesles, the first being in 2012. On both occasions, I have found Mario to be most forthcoming, honest, and hardworking in attempts to meet each of our needs and fancies in purchasing homes. While my earlier memory of 2012 left behind a great and memorable experience which allowed me to renew my request for help, my recent interaction is more fresh and is something that I can definitely write about more precisely. The search for a home was very simple both times. Mario created a list of needs and asks that my family wished for in the home desired. This list afforded Mario and his team an opportunity to provide details of available properties that met criteria. Using e-mail, web based information, text messages, and personal calls, Mario kept us abreast of all details. Mario personally showed us all the homes that we desired, on multiple days that fit our schedule, always prompt, courteous, and kind to embrace additional thoughts, or to understand the reasons why we did not settle on a certain property even though it was well within the criteria. Upon selection of the home that was of interest, Mario pursued the agency and sellers to ensure that we would be offered the best deal over other bidders. He enabled all aspects of the sale/purchase. Using web based signature services and prompt emails backed by text messages and e-mail simultaneously, Mario ensured that the entire purchase process was smooth and efficient, being completed timely. While moving between properties and during interaction with various personnel at title companies and other interactions, I found Mario to have many contacts, well recognized and respected by his peer. His demeanor is extremely polished and provides a solid foundation for candid business. Our entire transaction was smooth and uneventful with no surprises or glitches. I have every confidence that Mr. Hesles provides all his clients with the same immaculate service that my family has received. I wish the Mario Hesles team the best in all their business. "

- Esther & Rudy

" Mario helped us get top dollar for the sell of our house as well as a great price on the purchase of our new home. Mario has a great team that assisted us stage and make needed repairs prior to listing. "

- Isaac & Veronica

" Liz Spence is very professional and knowledgable in the Real Estate , she has many years of experience in Real Estate. Liz helped our family find a new construction and we are so happy with our purchase . We have referred her business to our friends and co-workers who are happy to work with her! "

- Raquel

" We had such a good experience with Mario when we bought a home in 2014 that when it came time to sell our home in 2018, Mario is who we called. Mario is very thorough and professional and without reservation I would recommend him to friends and family. "

- Kelly & Mark

" We interviewed a number of realtors during our listing process looking for knowledge, experience and professionalism. Mario came out on top in all areas and made creative and business relevant suggestions that would help our home sell faster and at the highest price level. Mario has been responsive, detailed and has provided insightful guidance during this sometime emotional process. His connections within the realtor area, home improvement and selling process has been instrumental in our successful listing process here in San Antonio. We would highly recommend him to anyone looking to sell any type of property. "

- Jeff

" Rafael was very helpful in the selling of our home in North Austin. He helped make the process easy and fast. I loved his prompt response to any questions and his easy going manner. I would highly recommend him. "

- Stefany

" We loved our experience with Mario on the sale of our home! His knowledge of putting your house on the market was awesome and help ease our fear skeins our home. Mario clearly knows his stuff and will always steer you in the right direction though out the the process! "

- Laura

" 5+ stars to Mario!!!!! I was about to give up on getting even mediocre service from a realtor until I found Mario. He listened, was very personable, quite knowledgeable, realistic and motivated. Within 12 hours of listing our property we had offers coming in and multiple showings booked. He was just the person I was looking for!!!! He stayed in touch, kept me informed which is what I needed since I live hours from the property. I would not hesitate to refer my closest friends to him. "

- Diana

" Liz is the first buyer agent who contacted us in our hunt for our first home. Ever since we had our first conversation, we didn't find a need to look around for any other buyer agent. She understood and responded to our requirements very effectively and efficiently. She only showed us the homes that fit our budget. She was very keen and proactive on follow ups. Her listings and details she provided further helped us purified our search. She was ready to answer all our questions. Upon locking the contract for our home, she flawlessly made the contract process much smoother. She was always proactive and positive on our requests for Contract and updates. She gave her best in full filling our needs from contract through loan process through closing. We couldn't thank her enough for all her hard work and ultimately helping us find our first home. "

- Chira

" Mr Hesles was referred to us and described as the most competent realtor in the city. He is patient, very pragmatic, and he has a genuine understanding of the high-end real estate market. His familiarity with the San Antonio area, and his market insight (especially during these tumultuous times) made us very grateful we selected him as our real estate agent. "

- Donald

" My experience with Elizabeth Spence was great. Elizabeth is a very dedicated, professional and a knowledgeable agent. She communicated with me through out the entire process and was available to answer questions when needed. "

- Noe

" I found Mario to be an absolute gentleman, who went out of his way, to make the whole process painless. An expert in his field, who leaves no stone unturned, to achieve the desired result. I have no hesitation in recommending him to anyone seeking a satisfactory outsome. "

- Tom

" Mario Hesles is the best real estate agent we have experienced in a time span covering over 40 years, involving many corporate moves and home purchase/sales transactions throughout the United States. We worked with Mario for over a year, even before relocating to San Antonio, and found the perfect home for our retirement years. His knowledge, patience and commitment to quality customer service significantly helped us achieve our objectives! He is simply the "BEST"! "

- Steve

" Mario was steadfast and steady through which to me turned into an extremely difficult situation. Mario stepped up when needed and made it happen for all. He’s a true asset to the Real Estate industry. "

- Ruben & Julie

" Mario helped us find the perfect home that we thought we were going to retire in. He is the best real estate agent we have ever dealt with and being military we have dealt with a lot of them. Once we found out we had orders to Utah we knew we wanted Mario to sell our home as well. He had it sold in a little over a month when the average in my area was 90 days. I highly recommend Mario for purchasing and selling your home. He is pleasant to work with, professional and knowledgeable! "

- Eddie

" The first time Mario helped us find a home was back in 2013 when we moved to San Antonio from Mississippi. He helped us find the perfect home in only one day! So, when we decided to sell our home to purchase another home to accommodate my elderly parents who now live with us, I didn't hesitate to call Mario. Mario is professional and very easy to work with! He responds promptly to text messages and emails; even late in the evening and on weekends. He knows the local market well and will help you price your home to sell. Trust me, you can't go wrong with Mario Hesles. Thanks, Mario!! Eddie & Rosalyn "

- Edward Hodge

" Jan 2012: True Real Estate professional, can't go wrong with Mario. Never acted like a salesman, always patient and consulting to my wife and me. Jan 2014: Second real estate transaction with Mario and smooth sailing again. Mario is a great listener to your needs and gets it done, period! Doesn't pressure sale what so ever, only ensure your real estate needs are met. "

- Timothy

" Amazing realtor and person! We needed to sell our home, and Mario helped us sell it for full asking price on the first day of showing it! You can't ask for better than that. Although our home was relatively inexpensive and an older home, he treated us the same as his clients with much nicer and more expensive houses. When we move back to SA we will give Mario a call first thing. We had a flawless experience with him and his team. He's a true professional! "

- Ashley

" Mario helped us by getting more traffic , staging the home , having someone clean the home Paint the home and get minor repairs made before and during the home sale . i would highly recommend Mario and his team.!!!!!!!!!!!!!!! "

- Jorge & Kimberly

" Great experience with Ashley Hesles! She has lots of knowledge as a realtor and picked out the perfect place for me and my family within our budget. Nothing but great things to say about my experience with Ashley. "

- Will

" Elizabeth took us step by step through the process of selling our home and made it stress free. She responded quickly to all of our questions. I would highly reccomend her as a realtor if you are in search of one. "

- Marie

" We have worked with Mario for three homes now. We bought a home last year April 2014, sold it May 2015 and bought another home through him June 2015. We highly recommend Mario Hesles and his team. Mario is extremely knowledgeable about everything in the Home Buying and Selling industry. He knew more than any other realtor we have ever worked with. We truly felt he was on our side, getting us the best deal when buying and selling. We had an unfortunate experience with the buyers Lender and appraisal team for the home we sold, but Mario was ready and "up to bat" for us through it all. Whenever we had any sort of question, no matter how small, he was willing to answer to the best of his ability, which is vast. We plan on staying in our new home forever, but in the military that's not always possible. If we have to sell, hopefully not, we will definitely call Mario Hesles! "

- Sophia

" Mario took the time and demonstrated great expertise in helping me find my home. It's been a while since my last home purchase and Mario kept me updated. He was flexible when I kept changing my mind on several properties but he helped me find the right one. I love my home! Thank you Mario! "

- David

" Moving to Texas for the first time and buying our first home was stressful. Rafael was recommended from a good friend and real estate agent. He helped us through the entire process and makes you feel like your his only client. He worked late to help us find the best home for our family. Highly recommend if looking to sell or buy a home. "

- Benjamin

" Mario was extremely knowledgable and professional. His guidance and advice made this a truly enjoyable experience, as I always felt I had an experienced pro on my side to share numerous things I did not know any time of day. I highly recommend Mario and apprecikate what he has done for me and my family. "

- Jeremy

" Ashley kept me up to date and informed at all times. She is extremely responsive; she never left a call or email unreturned, and replied in a very timely manner. She was always cheerful and positive in our interactions (and I was a very needy and detail oriented buyer). Ashley made a difficult transition much easier for me. Extremely happy with my experience. "

- Karen

" Listed and sold our home in less than a week. He was incredibly professional, very knowledgeable. Would recommend him for anyone in San Antonio wanting to be successful selling their home closely. "

- Jason & Catherine

" I called Mario in a desperate need to sell my home as soon as possible. He attentively listened as I explained my situation and what I needed and wanted. He was very patient and friendly with an overall desire to do all he could to help me. This was the second time I had come to Mario with my home needs. He is very professional and knowledgeable and cares about his clients. He worked very hard for me and went over and above. In the end he assured everything worked out in a very stressful and urgent situation and saved me from a bad situation. There is no other agent I would ever recommend. I would recommend Mario every time. "

- Supreenia

" He was a very personable agent, professional and warm at the same time, very attentive and thorough in doing his job, pleasure to work with him, we would recommend him to everybody "

- Vasilica

" Mario Hesles, He was fast, honest and man of word. The process simple and painless. I was told by a competitor that this property wouldn't sell. Mario had a different vision. I will use Mario in the future and recommend him to everyone. "

- Raymond

" I promised my wife I would take care of the details in buying a home I am so happy with how well informed Mario was ever step of the way he was like a family member making sure everything went smoothly and nosuprises I was making solid decisions well informed "

- Rafael

" Being new to San Antonio and the country we certainly appreciated Mario's vast knowledge of the area and knowledge of the complete process as he walked us through every step. He was very patient with our multitude of questions and accommodated our viewing request at our convenience. I would not hesitate to use Mario again and have no reservations about recommending him to others. "

- John

" Working with Mario was a dream. Being a first time homebuyer is an intimidating process and Mario was great about answering our questions. He always returned our phone calls, e-mails, and texts promptly. He was always reachable, which was extremely valuable to us. Mario also was very professional, and made the process more enjoyable than we anticipated. We will definitely call Mario if and when we are ready to buy again! "

- Amanda

" Working with Ralph was such a great experience! He is extremely knowledgeable and is very determined. He definitely goes above and beyond to make sure his client is satisfied. We are so happy with our house and how the sale went. It's such a stressful time and he made everything run smoothly. "

- Janet

" Melissa Miller ⭐️⭐️⭐️⭐️⭐️ 2 days ago "Mario Hesles was a dream to work with! He both sold our house and helped us buy our new one! He knew the market, and was right on with our asking price... it sold in 8 days for over the asking price. His team did a phenomenal job with the photos & staging of our house, the marketing of it, and with being available for every question we had. Mario walked us through the buying process and took time to thoroughly explain everything so we felt comfortable every step of the way. Mario is professional, and makes himself available to you any time of day. He was able to fit in showings of houses we saw on the same day, and the easiest person to get in contact with. Mario was professional and friendly, and we would recommend him to anyone looking to make this process quick and as easy as possible!" "

- Melissa & Ryne

" We were first time home buyers and very nervous about the whole process. Mario quickly put us at ease, and made navigating the real estate waters a pleasurable experience. He is very knowledgeable about the area market and San Antonio in general. We were extremely impressed at his quick turnaround on any questions that we had, and he was always easily accessible. He's won our future business, and I will be recommending him to family and friends as well. "

- Tina

" I would highly recommend Liz Spence she was extremely patience and never pushy well educated in giving us good advice every time I text her with a new house to look up she was very good in returning my text with the info right away. Thank-You Liz for all your hard work job well done "

- Tobias

" Mario is very easy to work with and very knowledgable! He knows San Antonio very well and was able to help us price our house to sell quickly. We loved working with Mario and would highly recommend him! "

- Heidi

" Excelente persona, super profesional , llegamos de El Paso y nos ayudo con nuestra primera casa a comprar aqui en San Antonio, despues de 4 anos la pusimos en el mercado y el la vendio y asi mismo nos ayudo 100% para comprar otra. Tambien le consiguio una excelente casa a mi hijo! Gracias Mario!! "

- Nena

" I would use Mario again he works very hard and keeps his word a wonderful company I give him 10 we got a offer the 2nd day took offer closed in 27 we were very happy with offer so happy we got Mario to work with us "

- Michael & Sheila

" Mario was great to work with. He was patient and helped us every step of the way. He provided guidance, and is very informative. After 12 days on the market, we received an offer of asking price! We couldn’t have done it without Mario's tenacity and knowledge of the business! I would recommend Mario to anyone that needs a realtor. "

- Wanda & Mike

" We moved to Austin from out of state. Rafael was quick, efficient and very knowledgeable about what was happening in each zip code. We were able to close within a month. Highly recommended Rafael! He made it easy. "

- Susan

" Mario was great to work with. I definitely recommend him! He showed us many different homes and gave us lots of information to help us make our decision. He also made sure we got a great deal. He then helped sell our old home, which sold in two days for more than we were hoping to get! "

- Aaron

" Ralph was extremely knowledgeable and patient during the home buying process. He put all my concerns to rest and made me feel like I was truly valued. Highly recommend Ralph if you are looking to buy or sell a home. I couldnt be happier with my new home and owe it in part to Ralphs expertise. "

- Eva

" Rafael was great ! He would ask questions to the sellers that I would not think to ask on specific issues the home might have t protect me on any home issues , Ralph would negotiate the prices and he was very patient with me throughout the whole process and help me save about 75K negotiating the deal Thank You Rafael for all your help ! "

- Rahim

" During our search, Mario exactly filterred through the hundreds of properties on-line to focus on price, location and the features we most wanted. During our house-hunting trip to San Antonio, he had our top 6 lined up to visit and we selected our home the first day! He was very responsive in sending documents for e-signature and working with the financing approval process, including VA requirements. We had some communication gaps in working through repairs that we asked the seller to accomplish but resolved them directly with the seller. In the end, we got over 90% of what we had requested. Mario had everything in his span of control lined up for the closing. Overall, we are very satisfied and pleased with our new home. We highly recommend Mario for anyone looking to relocate to San Antonio "

- Kathleen

" My husband and I are from overseas and had fallen in love with San Antonio on a prior visit. My husband found Mario's website and was impressed by it We hired Mario on the spot without hesitation. The experience was fantastic. Mario treated us like someone we had known for years without forcing us into any decision. Most importantly, he listened to our wishes and even when we had concerns, he was NEVER once negative. We did not feel pressured that we were not as decisive as we should be. We did find our perfect home in about two weeks and closed the purchase three weeks later. We have since returned home and are preparing to move. Mario continues to assist us in getting setup since we are still unfamiliar with the area. Great agent, most importantly great person. We highly recommend Mario. "

- Genieve

" I highly recommend Mario! I was a very nervous seller and he always returned my calls, texts, and emails which helped put me at ease. He had answers for all of my questions and was very patient. He absolutely nailed my selling price no doubt due to his obvious experience. Everything went smoothly. Pick Mario for your transaction! "

- Karen

" We enjoyed working with Mario throughout the purchase of our home in San Antonio. Mario is an experienced and seasoned agent who understands the clients' priorities, the market and processes to get things done efficiently. Mario is very professional and pleasant to work with, and I would definately recommend him to my friends! "

- Jackie

" The process of finding, evaluating, and negotiating the purchase of our new home was an enjoyable experience thanks to the assistance provided by Mr. Mario Hesles. He proved to be knowledgeable and highly skilled, and managed the process with exemplary courtesy and great professionalism. When we narrowed the choice to only two properties, the evaluation process became complicated. At this point Mr Hesles provided insight and guidance to help us make the right purchase decision. We highly recommend Mr. Hesles. "

- Paul

" Rafael Mazza helped me to buy a home in the Bee Cave, Texas area. I contacted Rafael via a mutual friend, and from first contact, Rafael was very responsive. He provided information about the buying process and helped me along the whole process to ensure a smooth closing. He was very efficient and effective, and responded to emails within minutes. He is one of the best agents I had ever dealt with (and I had dealt with many). I can recommend Rafael as a real estate agent without any hesitation. "

- Norman

" Mario is a wonderful Realtor and he helped me both purchase my new home and sell my home I have lived in for the past 8 years. Mario did a great job keeping up with the market and discussed feedback from people who viewed my home. Mario is very calm, and funny, which is helpful because selling a house can be stressful! I highly recommend Mario to either purchase or sell your next home. "

- Robinette

" As part of a 1031 tax exchange, I sold many properties and dealt with many real estate agents. Mario Hesles was the most knowledgeable and the most competent of them all. When other realtors didn't know terms like "hard cash," I called Mario. When deals were falling apart, Mario saved the closing. I can't say enough about this professional. Truly, he's the best in Central Texas. A++ "

- Don

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